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Mercately Retailers API (1.0.0)

La plataforma para desarrolladores de Mercately, está creada para ayudar a todos nuestros clientes y empoderarlos para que crezcan mejor. Nuestras API están diseñadas para permitir que los equipos de cualquier forma o tamaño construyan integraciones y aprovechar al máximo Mercately. Todas las API de Mercately se construyen usando convenciones REST y están diseñadas para tener una estructura de URL predecible. U tilizan muchas funciones HTTP estándar, incluidos métodos (POST, GET, PUT, DELETE) y códigos de respuesta de error.

Download OpenAPI description
index.json
index.yaml
Overview
URL

http://mercately.com/

E-mail

soporte@mercately.com

License

MIT

Terms of Service

Languages
Servers
Production server

https://app.mercately.com/

Shops API Production server

https://mercately.shop/

Agents

En Mercately, los agentes son conocidos como las personas que están en tu equipo de trabajo. Los agentes pueden estar atados a varios otros objetos como conversaciones, notas, tratos del embudo u órdenes.

Operations

Customers

En Mercately, todo contacto proveniente de conversaciones, compras o creados directamente se clasifica como cliente.

Operations

Customers

Request

Obtén los datos de un cliente en especifico

Security
api-key
Query
pagenumber

busca la pagina específica de clientes

start_datestring(date)

Fecha inicial de búsqueda en formato YYYY-MM-DD

end_datestring(date)

Fecha final de búsqueda en formato YYYY-MM-DD

id_typeany

especifica el tipo de documento a buscar

Enum"cedula""pasaporte""ruc""rut""otro"
id_numberstring

Número de documento a buscar

platformstring

Plataforma de interacción

Enum"whatsapp""messenger""instagram"
order_by_last_interactionstring

Ordena los clientes por la última interacción segun la plataforma

Enum"asc""desc"
curl -i -X GET \
  'https://app.mercately.com/retailers/api/v1/customers?page=0&start_date=2019-08-24&end_date=2019-08-24&id_type=cedula&id_number=string&platform=whatsapp&order_by_last_interaction=asc' \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
string
Response
application/json
{
  "results": 1,
  "total_pages": 1,
  "customers": [
    { … }
  ]
}

Create Customers

Request

Crea un nuevo cliente

Security
api-key
Bodyapplication/json
idstring
first_namestring
last_namestring
emailstring
phonestring
id_typestring
Enum"cedula""pasaporte""ruc""rut""otro"
id_numberstring
customer_addresses_attributesArray of objects
notesstring
agent_idinteger
tagsArray of objects
custom_fieldsArray of objects
outbound_statusstring
Enum"error""submitted""enqueued""sent""delivered""read"
campaign_idinteger
campaign_urlstring
error_messagestring
creation_datestring(date)
sent_atstring(date)
delivered_atstring(date)
read_atstring(date)
last_chat_interactionstring(date)
curl -i -X POST \
  https://app.mercately.com/retailers/api/v1/customers \
  -H 'Content-Type: application/json' \
  -H 'api-key: YOUR_API_KEY_HERE' \
  -d '{
    "id": "string",
    "first_name": "string",
    "last_name": "string",
    "email": "string",
    "phone": "string",
    "id_type": "cedula",
    "id_number": "string",
    "customer_addresses_attributes": [
      {
        "address": "string",
        "city": "string",
        "state": "string",
        "zip_code": "string",
        "country_id": 0,
        "latitude": "string",
        "longitude": "string",
        "description": "string",
        "main": true
      }
    ],
    "notes": "string",
    "agent_id": 0,
    "tags": [
      {
        "name": "string",
        "value": true
      }
    ],
    "custom_fields": [
      {
        "field_name": "string",
        "field_content": "string"
      }
    ],
    "outbound_status": "error",
    "campaign_id": 0,
    "campaign_url": "string",
    "error_message": "string",
    "creation_date": "2019-08-24",
    "sent_at": "2019-08-24",
    "delivered_at": "2019-08-24",
    "read_at": "2019-08-24",
    "last_chat_interaction": "2019-08-24"
  }'

Responses

OK

Bodyapplication/json
messagestring
Example: "Customer created successfully"
customerobject(customer)
Response
application/json
{
  "message": "Customer created successfully",
  "customer": {
    "id": "string",
    "first_name": "string",
    "last_name": "string",
    "email": "string",
    "phone": "string",
    "id_type": "cedula",
    "id_number": "string",
    "customer_addresses_attributes": [ … ],
    "notes": "string",
    "agent_id": 0,
    "tags": [ … ],
    "custom_fields": [ … ],
    "outbound_status": "error",
    "campaign_id": 0,
    "campaign_url": "string",
    "error_message": "string",
    "creation_date": "2019-08-24",
    "sent_at": "2019-08-24",
    "delivered_at": "2019-08-24",
    "read_at": "2019-08-24",
    "last_chat_interaction": "2019-08-24"
  }
}

Customer/:id

Request

Obtén los datos de un cliente en especifico buscado por ID

Security
api-key
curl -i -X GET \
  https://app.mercately.com/retailers/api/v1/customers/:id \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
idstring
first_namestring
last_namestring
emailstring
phonestring
id_typestring
Enum"cedula""pasaporte""ruc""rut""otro"
id_numberstring
customer_addresses_attributesArray of objects
notesstring
agent_idinteger
tagsArray of objects
custom_fieldsArray of objects
outbound_statusstring
Enum"error""submitted""enqueued""sent""delivered""read"
campaign_idinteger
campaign_urlstring
error_messagestring
creation_datestring(date)
sent_atstring(date)
delivered_atstring(date)
read_atstring(date)
last_chat_interactionstring(date)
Response
application/json
{
  "id": "string",
  "first_name": "string",
  "last_name": "string",
  "email": "string",
  "phone": "string",
  "id_type": "cedula",
  "id_number": "string",
  "customer_addresses_attributes": [
    { … }
  ],
  "notes": "string",
  "agent_id": 0,
  "tags": [
    { … }
  ],
  "custom_fields": [
    { … }
  ],
  "outbound_status": "error",
  "campaign_id": 0,
  "campaign_url": "string",
  "error_message": "string",
  "creation_date": "2019-08-24",
  "sent_at": "2019-08-24",
  "delivered_at": "2019-08-24",
  "read_at": "2019-08-24",
  "last_chat_interaction": "2019-08-24"
}

Customer/:email

Request

Obtén los datos de un cliente en especifico buscado por email

Security
api-key
curl -i -X GET \
  https://app.mercately.com/retailers/api/v1/customers/:email \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
messagestring
Example: "Customer found successfully"
customerobject(customer)
Response
application/json
{
  "message": "Customer found successfully",
  "customer": {
    "id": "string",
    "first_name": "string",
    "last_name": "string",
    "email": "string",
    "phone": "string",
    "id_type": "cedula",
    "id_number": "string",
    "customer_addresses_attributes": [ … ],
    "notes": "string",
    "agent_id": 0,
    "tags": [ … ],
    "custom_fields": [ … ],
    "outbound_status": "error",
    "campaign_id": 0,
    "campaign_url": "string",
    "error_message": "string",
    "creation_date": "2019-08-24",
    "sent_at": "2019-08-24",
    "delivered_at": "2019-08-24",
    "read_at": "2019-08-24",
    "last_chat_interaction": "2019-08-24"
  }
}

Customer/:phone

Request

Obtén los datos de un cliente en especifico buscado por phone

Security
api-key
curl -i -X GET \
  https://app.mercately.com/retailers/api/v1/customers/:phone \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
messagestring
Example: "Customer found successfully"
customerobject(customer)
Response
application/json
{
  "message": "Customer found successfully",
  "customer": {
    "id": "string",
    "first_name": "string",
    "last_name": "string",
    "email": "string",
    "phone": "string",
    "id_type": "cedula",
    "id_number": "string",
    "customer_addresses_attributes": [ … ],
    "notes": "string",
    "agent_id": 0,
    "tags": [ … ],
    "custom_fields": [ … ],
    "outbound_status": "error",
    "campaign_id": 0,
    "campaign_url": "string",
    "error_message": "string",
    "creation_date": "2019-08-24",
    "sent_at": "2019-08-24",
    "delivered_at": "2019-08-24",
    "read_at": "2019-08-24",
    "last_chat_interaction": "2019-08-24"
  }
}

Update Customer by email, id or phone

Request

Actualiza un nuevo customer buscado por email, id o phone. Puedes realizar la busqueda igual que los métodos get

Security
api-key
Bodyapplication/json
idstring
first_namestring
last_namestring
emailstring
phonestring
id_typestring
Enum"cedula""pasaporte""ruc""rut""otro"
id_numberstring
customer_addresses_attributesArray of objects
notesstring
agent_idinteger
tagsArray of objects
custom_fieldsArray of objects
outbound_statusstring
Enum"error""submitted""enqueued""sent""delivered""read"
campaign_idinteger
campaign_urlstring
error_messagestring
creation_datestring(date)
sent_atstring(date)
delivered_atstring(date)
read_atstring(date)
last_chat_interactionstring(date)
curl -i -X PUT \
  https://app.mercately.com/retailers/api/v1/customers/:phone \
  -H 'Content-Type: application/json' \
  -H 'api-key: YOUR_API_KEY_HERE' \
  -d '{
    "id": "string",
    "first_name": "string",
    "last_name": "string",
    "email": "string",
    "phone": "string",
    "id_type": "cedula",
    "id_number": "string",
    "customer_addresses_attributes": [
      {
        "address": "string",
        "city": "string",
        "state": "string",
        "zip_code": "string",
        "country_id": 0,
        "latitude": "string",
        "longitude": "string",
        "description": "string",
        "main": true
      }
    ],
    "notes": "string",
    "agent_id": 0,
    "tags": [
      {
        "name": "string",
        "value": true
      }
    ],
    "custom_fields": [
      {
        "field_name": "string",
        "field_content": "string"
      }
    ],
    "outbound_status": "error",
    "campaign_id": 0,
    "campaign_url": "string",
    "error_message": "string",
    "creation_date": "2019-08-24",
    "sent_at": "2019-08-24",
    "delivered_at": "2019-08-24",
    "read_at": "2019-08-24",
    "last_chat_interaction": "2019-08-24"
  }'

Responses

OK

Bodyapplication/json
messagestring
Example: "Customer updated successfully"
customerobject(customer)
Response
application/json
{
  "message": "Customer updated successfully",
  "customer": {
    "id": "string",
    "first_name": "string",
    "last_name": "string",
    "email": "string",
    "phone": "string",
    "id_type": "cedula",
    "id_number": "string",
    "customer_addresses_attributes": [ … ],
    "notes": "string",
    "agent_id": 0,
    "tags": [ … ],
    "custom_fields": [ … ],
    "outbound_status": "error",
    "campaign_id": 0,
    "campaign_url": "string",
    "error_message": "string",
    "creation_date": "2019-08-24",
    "sent_at": "2019-08-24",
    "delivered_at": "2019-08-24",
    "read_at": "2019-08-24",
    "last_chat_interaction": "2019-08-24"
  }
}

Customer/:id/whatsapp_conversations

Request

Obtén la conversación de Whatsapp del cliente por ID

Security
api-key
Query
pagenumber

Busca la página específica de conversaciónes

results_per_pagenumber

Selecciona el número de mensajes que serán visualizados por página

curl -i -X GET \
  'https://app.mercately.com/retailers/api/v1/customers/:id/whatsapp_conversations?page=0&results_per_page=0' \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
whatsapp_conversationsArray of objects(whatsapp_api_message)
total_pagesinteger
Example: 1
Response
application/json
{
  "whatsapp_conversations": [
    { … }
  ],
  "total_pages": 1
}

Customer/:phone/whatsapp_conversations

Request

Obtén la conversación de Whatsapp del cliente por número de teléfono

Security
api-key
Query
pagenumber

Busca la página específica de conversaciónes

results_per_pagenumber

Selecciona el número de mensajes que serán visualizados por página

curl -i -X GET \
  'https://app.mercately.com/retailers/api/v1/customers/:phone/whatsapp_conversations?page=0&results_per_page=0' \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
whatsapp_conversationsArray of objects(whatsapp_api_message)
total_pagesinteger
Example: 1
Response
application/json
{
  "whatsapp_conversations": [
    { … }
  ],
  "total_pages": 1
}

Customer/:id/messenger_conversations

Request

Obtén la conversación de Messenger del cliente

Security
api-key
Query
pagenumber

Busca la página específica de conversaciónes

results_per_pagenumber

Selecciona el número de mensajes que serán visualizados por página

curl -i -X GET \
  'https://app.mercately.com/retailers/api/v1/customers/:id/messenger_conversations?page=0&results_per_page=0' \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
messenger_conversationsArray of objects(messenger_message)
total_pagesinteger
Example: 1
Response
application/json
{
  "messenger_conversations": [
    { … }
  ],
  "total_pages": 1
}

Customer/:id/instagram_conversations

Request

Obtén la conversación de Instagram del cliente

Security
api-key
Query
pagenumber

Busca la página específica de conversaciónes

results_per_pagenumber

Selecciona el número de mensajes que serán visualizados por página

curl -i -X GET \
  'https://app.mercately.com/retailers/api/v1/customers/:id/instagram_conversations?page=0&results_per_page=0' \
  -H 'api-key: YOUR_API_KEY_HERE'

Responses

OK

Bodyapplication/json
instagram_conversationsArray of objects(messenger_message)
total_pagesinteger
Example: 1
Response
application/json
{
  "instagram_conversations": [
    { … }
  ],
  "total_pages": 1
}

Deals

En Mercately, los embudos permiten visualizar el recorrido que sigues a tus clientes a traves de las negociaciones.

Operations

Messenger

En Mercately, una vez vinculado con Messenger, este api permite realizar múltiples operaciones para acceder a las conversaciones de Messenger.

Operations

WhatsApp

En Mercately, una vez vinculado con WhatsApp, este api permite realizar múltiples operaciones para acceder a las conversaciones de WhatsApp y enviar mensajes.

Operations

Flows

En Mercately, una vez creado uno o más flows, esta api permite realizar múltiples operaciones para obtener todos los flows.

Operations

Orders

Crea, actualiza y elimina órdenes en Mercately

Operations

Products

Crea, actualiza y elimina productos en Mercately

Operations

Categories

Obtén todas las categorías creadas en Mercately

Operations

Customer events

Operations
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